Experience Day
Terms and Conditions

Availability

Experiences are subject to availability and, in some cases, may be subject to weather conditions

To avoid disappointment we recommend that customers book well in advance, at least 6-8 weeks for the majority of experiences. During peak periods it may be necessary to allow a longer notice period although we might be able to occasionally fit in a booking at short notice. If you receive a gift voucher from us we advice booking as soon as possible as the voucher will have an expiry date. We strongly advise that you do not make any travel, accommodation or other arrangements until you have received confirmation of your booking.

Restrictions

Most of our experiences are subject to restrictions. These include (but are not limited to) age, height, weight, physical and medical restrictions, and may vary on different experiences. If you are booking our Ultimate Stunt Experience days you will receive information on these restrictions once you request any of our experience information pack. It is your responsibility to ensure that you purchase a gift voucher appropriate for the intended recipient and it is the responsibility of the recipient to double check that the restrictions are not prohibitive. If you are unsure of the suitability please email us at: This e-mail address is being protected from spambots. You need JavaScript enabled to view it or telephone us on 0844 4146 007 and we will be happy to advise you.

Prices & Locations

All locations and prices are correct at the time of going to press but may change or be withdrawn for reasons beyond our control.

Orders

The placing of an order does not constitute the creation of a contract and British Action Academy™ reserves the right to decline to process an order for any reason whatsoever. If an order cannot be fulfilled for any reason, British Action Academy™ will promptly refund all monies. The placing of an order constitutes your acceptance of British Action Academy's™ Terms & Conditions of trading. For the protection of our customers, the British Action Academy™ reserves the right to undertake additional security checks and if necessary delay the order.

V.A.T

Prices quoted include V.A.T at rates applicable on the day of purchase.

Experience Descriptions, Formats and Durations

Details of experience description, format and timings given on our site and in any other literature are intended only to present a general idea of the experience, and shall not be considered binding. In particular, photographs are for illustrative purposes only and do not form part of any contract between you and British Action Academy™. As the British Action Academy™ offers a number of experiences details such as session lengths, itineries, equipment used and numbers of participants may vary. Most experiences will be “open” days meaning that other members of the public will be taking part too. This could mean taking your turn with other members of the public.

Vouchers

British Action Academy™ experience vouchers are valuable documents and cannot be replaced if they are lost, damaged or stolen and are invalid if altered or tampered with. British Action Academy™ accepts no liability in these circumstances.

Validity

Each Voucher is generally valid for a period of 12 months from date of purchase unless otherwise stated. Experiences must be booked and undertaken prior to the expiry date printed on the front of the voucher, otherwise the voucher will be deemed to be invalid and no liability will be accepted by British Action Academy™.

Extensions

Most vouchers may be extended at British Action Academy's™ absolute discretion for a further period of 3 months upon payment of a £20.00 administration fee. This fee, along with the original voucher, must be returned to the British Action Academy™ for an extension to be processed. If the activity has increased in price, you will have to pay the difference between the old and the new price. Once a voucher has been extended it cannot be exchanged or refunded. Please note that expired vouchers and promotional vouchers cannot be extended under any circumstances.

Refunds

A full refund is available within 14 days of purchase for experiences purchased direct from British Action Academy™. A refund can only be made to the purchaser and if payment was originally made by credit/debit card the refund will be made to the same card. A refund cannot be given once a booking has been made or on extended, expired or exchanged vouchers.

Force Majeure

By purchasing an experience day with the British Action Academy™ or redeeming a voucher, you acknowledge that our experiences are dependent on certain factors beyond the control of British Action Academy™ and agree that we are not liable for the cancellation, postponement or alteration of any experience for reasons beyond our reasonable control (including but not limited to) weather-related reasons, unauthorised access, theft, severe weather, earthquakes or natural disasters, strikes, or other labour problems, wars or governmental restrictions, terrorist actions, mechanical failure, location changes or otherwise. If these situations should occur, all reasonable efforts will be made to re-schedule the experience at the convenience for everyone involved. Please note that experiences and other products/services are subject to change without notice. This does not affect your statutory rights.

Spectators

Unfortunately, spectators are not permitted onto our experience days due to space, safety and insurance reasons. Our experiences involve high-risk activities and as such we could not guarantee the safety of any onlookers.

Cancellation

If an experience is cancelled by the British Action Academy™ either before or on the day of the event, due to circumstances beyond all reasonable control, the British Action Academy™ will arrange to re-book the participant at a mutually agreed time and date at no extra cost. The British Action Academy™ cannot be held liable for any costs including (but not limited to) travel expenses or pre-booked accommodation costs incurred by the participant in the event of a cancellation by British Action Academy™.

Cancellation by participants

Once you make a booking with the British Action Academy™ you are bound to the companies terms and conditions. A full refund is available within 14 days of the purchase date (please see Refund clause). Full money back from cancellation of the experience anytime after the initial 14 days and up to 7 days before the experience date is down to the discretion of the British Action Academy™. Cancellation during the 7 days before the experience date may not be subject to a full refund and may be liable to a 50% cancellation charge of the total event fee.

Liability

Our experiences involve high-risk activities and will require, on arrival of the experience, the signing of a Liability & Waiver Agreement. For more information on this, please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call 0844 4146 007.

Instructors

Our instructors are Professional Stunt Co-ordinators who are full members of the British JISC Stunt Register. For more information on instructors experience and our safety advice please visit our website or contact us on 0844 4146 007.

Problems on the Day

We welcome your feedback on all of our experiences. If you encounter a problem on the day, please immediately bring it to the attention of the instructor or any British Action Academy™ staff present at the venue so that they have a chance to put matters right. If you have attempted resolution but the problem was not resolved on the day, please contact us via email to: This e-mail address is being protected from spambots. You need JavaScript enabled to view it within 1 week of your experience, providing your voucher reference, participant and venue details, including who you spoke to on the day.

Discount Codes & Entitlements

The British Action Academy™ reserves the right to exclude any product from discount schemes. Only one discount code may be used per order. Discounts apply to new orders only and cannot be used against exchanges, extensions, money on account, delivery and fulfillment charges or any other facility provided by the British Action Academy™. You may be required to provide evidence of your entitlement to any discount.

Third Parties and Re-Sale

A person who is not named on the face of the experience voucher or recorded as the purchaser with the British Action Academy™ has no right under the Contracts (Rights of third Parties) Act 1999 to enforce any terms and conditions of booking. A voucher which has been re-sold (for example, through Internet auction sites or by any other means) without our prior consent, will be considered invalid and the British Action Academy™ will not be under any obligation to provide any service.

Dispatch

The British Action Academy™ cannot be held responsible for any goods damaged in the post or any postal delays.

These terms and conditions do not affect your statutory rights as a consumer, and are governed by and in accordance with English law. The purchaser and voucher recipient agree that any problems fall under the jurisdiction of the English courts. All the clauses and sub clauses in our terms and conditions are independent of each other. If one clause or sub clause is invalid or unenforceable, this will not affect any other clause or sub clause. These terms & conditions are subject to change

The details listed above are the terms and conditions applied to British Action Academy™ vouchers. Your statutory rights are not affected.